Privacy Policy

Information we collect

We collect the following categories of information:

• Information you submit. Property address, first and last name, phone number, email address, and any optional details you provide about property type, condition, reason for selling, or additional comments.
• SMS consent information. Whether you checked the optional text-message consent box, and the date and time of that choice.
• Technical information. Basic information your browser sends automatically, such as IP address, browser type, device type, and the pages you view, which may be used to keep the site secure and functioning.

We do not knowingly collect information from children under 13, and we do not ask for Social Security numbers, bank account numbers, or other sensitive financial details through this website.

Why we collect it

• To respond to your property inquiry and discuss possible options with you.
• To research publicly available information about the property you told us about.
• To schedule calls, property visits, and follow-up conversations.
• To keep records of our communications and of any consent you provided.
• To operate, secure, and improve this website.
• To comply with applicable law.

Text messages and SMS consent

The SMS consent checkbox on our forms is optional and is never pre-checked. Consent to receive text messages is not a condition of submitting a property inquiry or of receiving an offer.

Mobile phone numbers, SMS opt-in information, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

If you opt in, you may receive messages about your property inquiry, potential offers, appointments, and related services. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Opting out of text messages does not withdraw your property inquiry; we may still contact you by phone or email about it. See our Terms & Conditions for the full SMS Terms.

How we share information

We do not sell your personal information. We may share the information you submit in these limited situations:

• Service providers. Vendors that help us operate the business — for example website hosting, form delivery, email, phone or messaging services, and record keeping — and only as needed to perform those services for us.
• Transaction participants. If you choose to move forward with a transaction, parties such as title companies, closing agents, attorneys, inspectors, or lenders involved in that transaction.
• Legal reasons. When required by law, legal process, or to protect our rights, safety, or property.

As stated above, mobile numbers and SMS consent information are excluded from any sharing for third-party or affiliate marketing or promotional purposes.

Cookies and analytics

This site may use cookies or similar technologies that are necessary for the site to function. If we add analytics or advertising tools in the future, we will update this policy to describe them. Most browsers let you block or delete cookies through their settings.

How long we keep information

We keep property inquiry information for as long as needed to respond to you, to maintain business and transaction records, and to meet legal or recordkeeping obligations. Records of SMS consent and opt-out requests are retained so we can honor your preferences.

Security

We use reasonable administrative and technical measures intended to protect the information submitted through this site. No website or method of transmission is completely secure, so we cannot guarantee absolute security. We do not claim any compliance certification or third-party security accreditation.

Your choices

• You can decline to provide optional information on our forms.
• You can opt out of text messages by replying STOP.
• You can ask us to correct or delete the information you submitted, or to stop contacting you, and we will honor the request where we are able to do so under applicable law and our recordkeeping obligations.

How to contact us about your information

To ask a question about this policy, request a copy of the information you submitted, or request correction or deletion, contact us using the details on our contact page. Our published phone number and email address are being finalized and appear there as placeholders until they are available. You may also submit a request through the form on that page.

Changes to this policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page, and continued use of the site after an update means you accept the revised policy.

This Privacy Policy is provided for general informational purposes and is not legal advice. Lockhart's Property Solutions is not a law firm.